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Privacy Policy

Effective Date: January 1, 2024

Last Updated: January 1, 2024

Bloofin Restaurant LLC ("we," "us," "our," or "Company") operates the website kwickdesk.com (the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By accessing or using our Service, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access the Service.

1. Information We Collect

Personal Information

We may collect personally identifiable information that you voluntarily provide to us when you:

• Make a reservation or place an order
• Create an account on our website
• Subscribe to our newsletter
• Contact us for customer service
• Participate in promotions or surveys
• Apply for employment

This information may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (credit card details, billing address)
• Dietary preferences and allergies
• Reservation details and dining preferences
• Account credentials (username, password)
• Employment application information (resume, references)

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device and usage patterns, including:

• IP address and location data
• Browser type and version
• Device information (operating system, screen resolution)
• Website usage data (pages visited, time spent, click patterns)
• Referral sources
• Date and time of visits

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website. These technologies help us remember your preferences, analyze website traffic, and provide personalized content.

2. How We Use Your Information

We use the collected information for various purposes, including:

• Processing reservations and food orders
• Providing customer service and support
• Processing payments and preventing fraud
• Sending promotional communications and newsletters (with your consent)
• Improving our website and services
• Conducting analytics and market research
• Complying with legal obligations
• Personalizing your dining experience
• Managing loyalty programs and rewards
• Processing employment applications

3. Information Sharing and Disclosure

We may share your information in the following circumstances:

Service Providers

We may share your information with third-party service providers who assist us in operating our business, including:

• Payment processors
• Reservation management systems
• Email marketing platforms
• Analytics providers
• Customer support tools
• Food delivery platforms

Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal process
• Government investigations
• Compliance with applicable laws and regulations
• Protection of our rights and property
• Public safety concerns

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

Consent

We may share your information with your explicit consent for purposes not covered in this policy.

4. Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data in transit and at rest
• Secure server infrastructure
• Access controls and authentication procedures
• Regular security audits and updates
• Employee training on data protection
• PCI DSS compliance for payment processing

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

5. Your Rights and Choices

You have certain rights regarding your personal information:

Access and Correction

You may request access to your personal information and request corrections to inaccurate data by contacting us at [EMAIL].

Deletion

You may request deletion of your personal information, subject to legal and business requirements.

Opt-Out

You may opt out of marketing communications by:

• Clicking the unsubscribe link in emails
• Contacting us directly at [EMAIL]
• Updating your account preferences

Data Portability

Upon request, we will provide your personal information in a structured, commonly used format.

6. Cookie Policy

Our website uses the following types of cookies:

Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website and improve our services.

Marketing Cookies

These cookies track your browsing habits to provide personalized advertisements and content.

Cookie Management

You can control cookies through your browser settings. However, disabling certain cookies may affect website functionality.

7. Third-Party Services

Our website may integrate with third-party services, including:

• Google Analytics for website analytics
• Social media platforms
• Payment processors (Stripe, Square, PayPal)
• Reservation systems (OpenTable, Resy)
• Email marketing platforms (Mailchimp, Constant Contact)
• Food delivery platforms (DoorDash, Uber Eats, Grubhub)

These third parties have their own privacy policies, and we encourage you to review them. We are not responsible for the privacy practices of third-party services.

8. Children's Privacy (COPPA Compliance)

Our Service is not directed to children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

If we discover that a child under 13 has provided us with personal information, we will take steps to delete such information from our systems.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws than your jurisdiction.

When we transfer your information internationally, we implement appropriate safeguards to ensure your data receives adequate protection, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Certification schemes and codes of conduct

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending email notifications to registered users
• Displaying prominent notices on our website

The updated policy will be effective immediately upon posting. Your continued use of our Service after any changes constitutes acceptance of the new Privacy Policy.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Bloofin Restaurant LLC
Email: [EMAIL]
Phone: [PHONE NUMBER]
Address: [ADDRESS]
City, State ZIP Code

For privacy-related inquiries, please include "Privacy Policy" in the subject line of your email.

12. Texas-Specific Provisions

This Privacy Policy is governed by the laws of the State of Texas. Any disputes arising from this policy will be resolved in the courts of Texas.

Texas residents have additional rights under applicable state laws, including the right to request information about the categories of personal information we collect and share.

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This Privacy Policy was last updated on January 1, 2024. Please review this policy periodically for any changes.

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